Your enterprise
AI workforce.
Your team spends its days following up, chasing invoices, answering the same questions and moving data between systems — work that never ends and never scales.
AgentINS turns those goals into governed execution. Tell it what you want done — “follow up with quiet leads”, “chase overdue invoices”, “answer tier-1 tickets” — and it builds the AI workers, connects your apps, does the reversible work on its own inside your policy, asks a person for anything high-impact, and proves the hours and money it saved.
From process to autonomous execution · Runs on the same Insai engine behind RagINS, VoiceINS & ConstructINS · Cloud, private or on-prem
Tasks automated
128
Success rate
98%
Awaiting
3
Multi-agent orchestration
Enterprise AI by Epsilon since 2015 · Egypt · Saudi Arabia · USA
How the workforce runs
Where the hours go
The work quietly draining your business — and the agent that ends it.
Every one of these is repetitive, rule-based and endless. Each maps to an AI worker you can switch on.
Leads go cold before anyone follows up
Researches, scores and follows up every lead on a schedule.
Sales Follow-Up Agent
Invoices sit overdue and cash slips
Reviews accounts, drafts reminders and escalates — with approval.
Collection Agent
The same customer questions, answered by hand
Resolves from your knowledge base and routes the rest.
Support Triage Agent
Reports rebuilt manually every week
Pulls the numbers and prepares the report on time, every time.
Reporting Agent
Staff copying data between systems all day
Moves and reconciles data across your apps automatically.
Operations Agent
Approvals stuck in inboxes
Prepares the decision with evidence and routes it for one click.
Workflow Agent
CV screening buries the hiring manager
Screens and shortlists against the scorecard, cites why.
Recruitment Agent
Supplier quotes compared in spreadsheets
Sources, issues RFQs and recommends — you approve the PO.
Procurement Agent
Not a chatbot
An AI workforce operating system — it doesn’t just answer, it gets the work done.
Say “handle our overdue invoices.” AgentINS reads the accounting data, checks each customer, prioritises the accounts, drafts the right message, sends the ones it’s allowed to, schedules the follow-ups, escalates the serious cases, updates the ERP and reports what it did. You describe the outcome; it works out how to reach it, safely.
It’s the layer between your people, your data, your applications and AI — turning fragmented systems into one place where work is understood, planned, executed inside policy, verified and measured. Manual work becomes AI-assisted work, then AI-executed work, then governed autonomous operations — at your pace.
One run, end to end
One instruction. One traceable run.
How “handle our overdue invoices” becomes governed execution — from the trigger to the audit record, with the high-value account held for a human. Illustrative sample data.
Trigger
“Handle our overdue invoices.”
- Typed by the finance lead — or scheduled every morning.
Inputs
Reads the systems you already own — no re-keying.
- ERP receivables ledger
- Ageing report
- Per-customer payment history
Agent actions
Reviews 41 overdue accounts, prioritises by exposure and days late, and drafts a tailored reminder for each.
Approval · human
Awaiting approval38 reminders within policy were sent automatically. 1 account — EGP 1.4M, 90+ days overdue — is held for a named approver before escalation.
Outcome
The work is done — inside policy.
- 38 reminders sent
- 2 follow-ups scheduled
- ERP updated
- 1 escalation queued
Audit record
09:14 · Collection Agent · run #AR-2048 · 41 reviewed, 38 sent, 1 held for approval · ERP synced · every step reversible and logged.
Illustrative sample data for the collections demo — not a real client or actual figures. Every account runs its own policy and approvals.
How it works
Connect, understand, orchestrate, execute, measure, improve.
One observable chain from a business goal to an accountable result — with a person in the loop wherever it matters.
Connect
Securely connect the systems you already run — email, CRM, ERP, support, files — through governed connectors.
Understand
Describe a business goal in plain language. AgentINS identifies the process and the work it takes to finish it.
Orchestrate
It plans the steps, picks the right agents and tools, retrieves your knowledge and coordinates the work.
Execute
Reversible steps run on their own inside policy; anything high-impact waits for a named person to approve.
Measure
Every run is traced, costed and verified — hours saved, cost reduced and value created, in business terms.
Improve
Results feed back: better instructions, better routing, new opportunities — under your governance.
The AI workforce
A specialist for every corner of the business.
Prebuilt, production-grade agents per department — or design your own in plain language.
Sales
Lead research · Qualification · Outreach · Follow-up · Proposal · CRM · Pipeline
Finance
Receivables · Payables · Collections · Expenses · Reconciliation · Cash forecast · Reporting
Customer Service
Triage · Response · Knowledge · Escalation · Customer success
HR
Recruitment · CV screening · Onboarding · HR support · Leave · Learning
Procurement
Sourcing · RFQ · Supplier evaluation · Purchase orders · Follow-up
Operations
Monitoring · Workflow · Scheduling · Reporting · Exception handling
Marketing
Content · Campaign · Market research · Social · SEO · Analytics · Brand guardian
Legal
Contract review · Clause analysis · Compliance · Policy · Legal research
IT
Helpdesk · Access requests · Incidents · Assets · System monitoring
Modular by design
Turn on only the agents you need.
No all-or-nothing rollout. Start with a single agent — say, invoice collection — prove the value, then switch on the next. Subscribe department by department, agent by agent, and pay for the workforce you actually use. Every agent shares the same governance, permissions and audit.
Start small · scale when ready
- StartupOne or two agents to remove the biggest daily drain.
- SMB packSales, collections, support, email & reporting — set up in a day.
- DepartmentA full team of agents with a supervisor and approval policy.
- EnterpriseMulti-org, SSO, private models, budgets, environments and governance.
Human control, always
Powerful execution, without losing control.
Autonomy is a dial you set — per agent and per action. Move from observing to acting only as fast as you trust it.
Observe
The agent only analyses and reports.
Recommend
It proposes the action for you to take.
Prepare
It readies the action for one-click approval.
Execute
It runs approved low- and medium-risk work.
Autonomous within policy
It plans and executes inside explicit governance limits.
Human-in-the-loop
Auto, notify, approve, dual-approve or forbid — set per agent and per action by risk.
Permissions before the model
An agent can only touch what it is granted. Permission is checked before any data reaches the model.
Full audit trail
Every action, tool, approval and result is recorded — a business-readable trace, not raw model output.
Prompt-injection defence
Documents, emails and tool results are treated as data, never as instructions that change permissions.
Everyone gets the right view
One workforce, a view for every role.
The same governed activity, framed for the person looking at it — from the queue that needs approval to the audit trail that proves what happened.
Operations lead
The work agents cleared, what’s queued, and what needs approval.
Team manager
Hours returned and the tasks now running on their own.
IT / automation
Which tools each agent uses and the limits it runs inside.
Compliance
A full, reversible audit trail of every action taken.
Built to prove its value
You’ll see exactly what it’s worth.
Illustrative targets for this class of deployment — not a client result; every account measures its own.
80–90%
Of repetitive tasks automated
2,400+ h
Employee hours returned / month
−40–60%
Cycle & response time
EGP 1.8M
Cost saved & cash accelerated / mo
The execution layer of the Insai ecosystem
RagINS knows. VoiceINS speaks. AgentINS acts.
AgentINS is the action layer for every Insai product — when a vertical detects something, AgentINS does something about it.
Works with your systems
Agents act through governed connectors — not a re-key.
Each integration carries an honest maturity label, so you always know what is proven today and what we build during your pilot.
Demonstrated means it works in the demo on sample data; a pilot connector is one we build and connect to the real feed during your pilot; roadmap is planned. We never present a seeded integration as a live connection.
Signed client recognition
Organizations that put their recognition in writing.
Signed recognition letters from clients across Epsilon's delivery. They reflect the team's track record — not every organization is a deployment of this product.
Rowad Modern Engineering
Construction
Signed letter
Mogassam
Contact centre
Signed letter
Zylo3D
Manufacturing
Signed letter
NUT Botanicals
Retail & recommendations
Signed letter
AIT
Real-time data
Signed letter
Why Epsilon
Built by a team that has shipped production AI since 2015.
InsAI platforms run on the applied-AI engine Epsilon AI Global has built and delivered for a decade — across three markets, for enterprise and government teams.
Since 2015
a decade of applied AI
100+
enterprise & government clients
10,000+
professionals trained
3 markets
USA · Egypt · Saudi Arabia
These figures describe Epsilon's company-wide experience — not this product's own customer counts.
Security & trust
Built to be trusted with your business.
Delivered by Epsilon AI Global, which holds ISO 27001 and ISO 9001 management-system certifications accredited through IAF / EGAC, alongside an ITIDA IT-activities licence. Tenant isolation, SSO/SAML/OIDC, RBAC/ABAC, a secret vault, data-residency options and private or on-prem models are configured per deployment.
ISO 27001
Information security
ISO 9001
Quality management
IAF / EGAC
Accreditation bodies
See it in action
See AgentINS in action.
A look inside the workspace — from the command center that measures the workforce to the builder where you orchestrate it.
Module 1
AI workforce
See every deployed agent by department with its health and success rate — a digital team you staff, measure and scale exactly like people.
Module 2
Workflow builder
Design and orchestrate multi-step work that agents run end to end across your systems — the process executes automatically, with every step logged.
Module 3
Human-in-the-loop approvals
Every high-impact action is reviewed by a named person before it runs — automation you can trust because control never leaves your team.
Module 4
Agent builder
Design an agent's role, tools, knowledge and guardrails in one place — stand up a new digital worker without writing code.
Module 5
Agent marketplace
Ready-made agents for common enterprise jobs — deploy a proven template in minutes and tailor it to your own systems.
Module 6
Business impact & ROI
Hours saved, work completed and cost avoided per agent — the return on your AI workforce, measured, not estimated.
Give your business an AI workforce.
Book a walkthrough and we’ll map your biggest time-drains to the agents that remove them — set up on your own systems. Accounts are issued by the Epsilon team; there is no self-serve sign-up.
The InsAI ecosystem
Explore the rest of the platform
Every product runs on the same InsAI engine — move to another operation, or see everything at Epsilon AI Global.
Everything from Epsilon AI Global ↗